Support
Email 2pylab@gmail.com. It is one person, so please allow a couple of days — and say which iPhone and iOS version you are on, which usually saves a round trip.
Getting a good scan
Hold steady and let the camera focus before you shoot. Measured against a corpus of thirty documents, focus and steadiness cost more accuracy than anything else — lighting and paper texture barely register, so a dim room is far less of a problem than a moving hand.
If nothing is found at all and the photo looks soft, SheetSnap will say so and suggest trying again.
Across those same thirty, cell accuracy was 98.1% (measured 2026-08-23): 11 Korean, 9 English and 10 borderless tables, every one a printed table photographed with an iPhone. Your photographs will not be these thirty, so read it as a reference point rather than a guarantee. What is left is what review is for.
Some cells are wrong
Tap Start review. SheetSnap marks the cells worth checking and says why — a value that doesn't parse as a number in a column of amounts, or a blank where every other row has data. Tap any cell to correct it; tap Compare original to see that part of the photo.
Recognition works best on printed tables. Handwriting is not something SheetSnap promises to read.
If the cells are too small to read, pinch the grid to zoom. Double-tap to put it back.
The wrong row is being treated as the header
Use ⋯ → Toggle header row in the editor.
A column came out empty, or two columns merged
Tap the cell that holds both values and split the text by editing it, or delete the spare column. If a page has several tables, use the table chips at the top of the editor to switch between them.
Exports
| Format | Notes |
|---|---|
| Excel (.xlsx) | Merged cells and number formats preserved; header row frozen. Opens in Excel, Numbers and Google Sheets. |
| CSV | UTF-8 with a byte order mark, so Korean text opens correctly in Excel. |
| Clipboard | Tab separated, ready to paste into any spreadsheet. |
Managing your documents
What you scan stays on the Documents screen. The menu at the top right switches between List and Cards, and the choice is still there next time.
Swipe left to delete one. For several, use Select in the same menu and delete them together. Deleting cannot be undone — though files you already exported are not affected, since what goes is the document inside the app.
Subscriptions
The first three documents are free with every feature available. SheetSnap Pro removes the document limit and is offered monthly or yearly. Manage or cancel in Settings → your name → Subscriptions on your device — deleting the app does not cancel a subscription.
Refunds are handled by Apple, through Apple's refund process. Restore purchases is in SheetSnap's own Settings.
Changing the app's language
Settings → Language inside SheetSnap. It applies immediately and is independent of your phone's language.
Appearance and defaults
Settings → Appearance offers light, dark, or match the system. It is independent of what the phone is set to.
Set a default export — Excel, CSV or clipboard — and you stop choosing every time. Turn off Open review after scanning to go straight to the grid even when there are cells worth checking.
Privacy
The app collects nothing and uploads nothing. Your documents, and the spreadsheets made from them, stay on your device — which also means deleting the app deletes your documents, so export anything you want to keep first.
The only personal data we hold is what you send to the address above: a support e-mail and whatever is in it. We keep it while we answer and delete it on request. The Privacy Policy has the detail.
2pylab · 2pylab@gmail.com